Remote guidance HASLER Assist

HASLER Assist : Closer to you with our new guidance tool

Get an immediate online help with our enhanced reality solution

  • Enhance your productivity with an immediate and relevant reply, directly from one of our specialist.
  • Optimize your costs : We provide you technical advices online via your internet connection.
  • Get expert advices easily, regardless of your telephone and computer equipment

The new Online Help Tool

We introduce «HASLER ASSIST», a new online guidance tool connecting a PC to a smartphone, or 2 smartphones together. HASLER ASSIST shows the technician what is happening on site. It also allows you to take videos, photos and share documents. It has been used previously with several HASLER customers with conclusive results.

Functionalities

  • Assistance call
  • Screen sharing
  • Video / photo recording
  • Tool display
  • Precise advice and guidance on plans
  • Real-time actions / instant chat

Multi-activities service