Remote support

Dosing - Filtration - Mixing - Kneading

ADVANTAGES OF HASLER GROUP REMOTE SUPPORT

/ IMPROVE your productivity thanks to an informed, immediate response directly from our technical experts

/ OPTIMISE your costs with online technical advice through your internet or 4G connection

/ RECEIVE the support of an expert manufacturer to help guide you

/ BENEFIT from HASLER Group’s ISO 9001-certified industrial performance guarantee

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PERSONNEL CONCERNED by the remote support

/ Maintenance or production managers and technicians
/ Operating process engineers
/ Operating project managers

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KEY STEPS OF THE REMOTE SUPPORT

STEP 1

Definition of the problem encountered on the industrial equipment by the customer's on-site technician.

STEP 2

HASLER Group expert contacts the technician on site via smartphone.

STEP 3

Discussion with the HASLER Group technical expert.
Possibility of remote control for dosing equipment using the SCM controller.

STEP 4

Online problem solving at the customer site by our technical expert.

REMOTE SUPPORT FEATURES

/ Support call
/ Screen sharing
/ Remote management
/ Real-time advice and action via instant messaging
/ Video/photo recording

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Remote assistance results

/ Quickly troubleshoot your machines with the help of specialist experts.
/ Remotely guide your technicians through their smartphones.
/ Benefit from intervention traceability.

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Equipment concerned by the laboratory trials

 

INDUSTRIAL DOSING EQUIPMENT

/ Weigh belt feeders : GRAVIT
/ Weigh belt feeders for powder : POWDRIT
/ Rotary weigh feeders : ROTAWEIGH, TWIN ROTAWEIGH
/ Apron extractor feeders : MAMMUTHUS
/ Loss-in-weight gravimetric feeders : RBP, RBP IRON, TV R10
/ Flowmeters : FLOWRIT 60, FLOWRIT 400, FLOWRIT 60 COAL
/ Impact plate flowmeters : FLOW, GRAN

 

INDUSTRIAL FILTRATION EQUIPMENT

/ Filtres PHILIPPE : vacuum belt filter
/ Filtres VERNAY : rotary vacuum drum filter
/ Filtres AOUSTIN : table vacuum filter

 

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HASLER CARE SERVICES

Optimise your industrial processes and equipment by discovering HASLER Group services

Mechanical audit

Mechanical audit

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Process audit

Process audit

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Laboratory trials

Laboratory trials

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CFD Digital simulation

CFD Digital simulation

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Installation & commissioning

Installation & commissioning

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Preventive & predictive maintenance

Preventive & predictive maintenance

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Maintenance contract

Maintenance contract

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Troubleshooting & repair

Troubleshooting & repair

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Dosing training

Dosing training

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Filtration training

Filtration training

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Mixing training

Mixing training

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Kneading training

Kneading training

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